Welcome to the Oribi Organics website. By accessing or using our site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. DEFINITIONS

In these Terms and Conditions:

– “User” refers to any individual or entity accessing the website.

– “Products” refers to the skincare items offered for sale on the website.

– “Services” refers to any services provided by Oribi Organics through the website.

2. COMPANY INFORMATION

Owner: Oribi Organics  

Website: www.oribiorganics.co.za  

Contact Email: info@oribiorganics.co.za  

Physical Address: Main Harding Road, Paddock, 4244, KwaZulu-Natal, South Africa  

3. USE OF THE WEBSITE

You may use our website for lawful purposes only. You agree not to use the site in any way that violates any applicable local, national, or international law. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

4. USER RESPONSIBILITIES

Users must:

– Provide accurate and complete information when creating an account or placing an order.

– Notify us immediately of any unauthorized use of their account.

– Comply with all applicable laws and regulations regarding their use of the website.

5. PRODUCT INFORMATION

While we strive to ensure that all product descriptions and prices on our website are accurate, we do not warrant that they are error-free. We reserve the right to correct any inaccuracies and change or update information at any time without prior notice.

6. ORDERS AND PAYMENT

By placing an order through our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. All payments must be made in full at the time of purchase.

7. RETURN AND REFUND POLICY

We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us within 7 days of receipt for information on returns and refunds.

8. SHIPPING POLICY

We aim to process orders promptly. Shipping costs and delivery times will be provided at checkout. Oribi Organics is not responsible for lost or damaged items once they have been dispatched.

9. PRIVACY POLICY

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and images, is the property of Oribi Organics or its licensors and is protected by South African and international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Oribi Organics will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use this website or its products. This includes but is not limited to loss of profits, data, or other intangible losses.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Oribi Organics and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of your use of the website, products purchased from our online store or violation of these Terms and Conditions.

13. DISPUTE RESOLUTION

In the event of a dispute arising out of or relating to these Terms and Conditions or your use of the website, both parties agree to attempt resolution through mediation before pursuing legal action.

14. FORCE MAJEURE

Oribi Organics shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from events beyond its reasonable control (e.g., natural disasters).

15. CHANGES TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are made constitutes your acceptance of the new terms.

16. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

17. CONTACT US

For any questions regarding these Terms and Conditions, please contact us at info@oribiorganics.co.za.